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Privacy Policy

Zelmira Learning platform · Last updated: June 2026 · Version 1.0

This English text is a convenience translation. If there is any difference, the Spanish version governs.

1. Data controller

Zelmira Learning S.A.S., domiciled in the Argentine Republic, is the controller of the personal data collected through the Platform, under Argentine Personal Data Protection Law 25,326 and its regulations.

You can contact the controller at contacto@zelmiralearning.com.

2. Data we collect

2.1. Account data

  • Full name and email address.
  • Password, stored as a cryptographic hash, never in plain text.
  • School or institution, if you choose to provide it.
  • Phone number, only if you provide it.

2.2. Usage data

  • Activity on the Platform: features used, frequency, and session length.
  • Files uploaded to generate adaptations. They are processed temporarily and are not kept permanently unless you choose to save them.
  • Content you generate and save.

2.3. Payment data

Card and other payment details are processed directly by the payment provider (currently Rebill). Zelmira Learning does not store card numbers or sensitive financial information.

2.4. Technical data

  • IP address, device type, operating system, and browser.
  • Cookies and similar technologies (see section 7).

3. Why we use the data

We use the data only to:

  • Provide, operate, and improve the Platform.
  • Manage the contract, billing, and payment.
  • Send service messages: changes to the terms, product updates, and support.
  • Meet legal and regulatory duties.
  • Prevent fraud and keep the Platform secure.

Zelmira Learning does not use your data for third-party advertising and does not sell it.

4. Children's data

Zelmira Learning does not collect children's personal data directly or through signup forms. The Platform is for adult education professionals.

If you upload material that could identify a student who is a minor, you confirm that you have valid consent from the responsible adult or the required institutional authorization, under Laws 26,061 and 25,326.

5. Legal basis

  • Performance of the service contract you accept with the Terms.
  • Zelmira Learning's legitimate interest in operating and improving the Platform.
  • Your consent where it is required, for example optional messages.
  • Compliance with legal obligations.

6. Sharing data

We do not sell, rent, or transfer personal data for commercial purposes. We share data only:

  • With infrastructure and cloud providers needed to run the Platform, including storage and AI processing, under confidentiality and data-protection terms.
  • With the authorized payment processor.
  • With public or judicial authorities when the law or a valid court order requires it.

We require those providers to keep a level of security equivalent to our own.

7. Cookies

  • Essential cookies: required for your session. They cannot be turned off.
  • Analytics cookies: help us understand how the Platform is used. You can disable them in your browser.

We do not use advertising cookies or cross-site tracking.

8. Security

We use reasonable technical and organizational measures, including hashed passwords, HTTPS/TLS, restricted access, and periodic security reviews. No internet transmission is perfectly secure, and we cannot guarantee that our systems cannot be breached.

9. Retention

We keep personal data while your account is active, or for as long as the law or the contract requires. After you close the account, we delete the data within 30 business days, unless a longer period is required by law.

10. Your rights

Under Law 25,326 you can request access, correction, deletion, and to object to certain processing.

Email contacto@zelmiralearning.com with your request and proof of identity. We will answer within 15 business days.

11. Supervisory authority

The Agencia de Acceso a la Información Pública (AAIP) is the authority for Law 25,326. Website: www.argentina.gob.ar/aaip

12. International transfers

If an infrastructure provider operates outside Argentina, data may be transferred only where that country offers an adequate level of protection or under recognized standard contractual clauses, as required by article 12 of Law 25,326.

13. Changes

We may update this policy. Material changes will be notified by email or on the Platform. Continuing to use the Platform after that notice means you accept the updated policy.

14. Contact

Privacy questions: contacto@zelmiralearning.com · www.zelmiralearning.com